QUICK START GUIDE
Thanks for your purchase. Follow the directions below to get started.
Click any step below or on the left to get more details.
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STEP 1: DOWNLOAD APP
These are the most popular apps that are compatible with our digital planners. Feel free to choose a different app from the ones below.
* The iOS 13 update may have changed something in how PDFs used to work with their previous iOS, as our digital planner still works perfectly fine on all other operating systems. If you purchased a digital planner before 9/30/19 and you experience any issues on iOS 13 with our digital planner, please let us know right away and we will send you a replacement digital planner.
STEP 2: WATCH VIDEO
Watch the video to get started and download the products you ordered. Although we encourage you to watch the whole video, you can go to the corresponding time stamp for the product you purchased.
The instructions in this section will help you get started using the Digital Planner, Planner Inserts, and Planner Accessories with the Goodnotes app. If using a different PDF annotation app, please refer to their support page for similar instructions.
STEP 3: CONTACT US IF YOU NEED HELP
If you need help right away, click the button below.
If you have any questions, please click the button below to send us a message. We respond to your messages within 48 hours of receiving them during our regular business hours.
Customer Service Hours:
Monday through Friday
9am to 5pm PST
Closed on major U.S. Holidays
Copyright © 2017-2020 Reina Design Studio. All rights reserved. By purchasing and using Reina Design Studio products, you agree to the terms and conditions. The iPad and Apple Pencil are not included with this purchase. You need a PDF Annotation app to use this digital planner. This planner was designed to work best with Goodnotes. This planner also works on apps that support PDF Annotations, but may work differently than intended depending on the app used. See the app’s support department for technical support. All sales are final. Digital products are non-refundable. Our products are for personal use only and not intended for print production. Commercial use and resale are prohibited. No part of the Lexi Planner, planner accessories or anything included with the Lexi Planner and other products we sell may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, printing, recording, or other electronic or mechanical methods, without the prior written permission from Reina Design Studio. For permission requests, contact Reina Design Studio above.