iOS 13:
1. Download the File Explorer app from the App Store
2. Download the file from Email Receipt or My Orders Page
3. On the popup menu tap Download
4. Tap the Download Button (Circle with arrow pointing down) to see file
5. Open Files App and File Explorer in split screen
6. Drag the zip file into File Explorer
7. Once saved, tap the zip file, then tap Unarchive
8. Open Goodnotes and File Explorer in split screen
9. Drag and drop the planner and other files from File Explorer into Goodnotes
iOS 12:
1. Download the File Explorer app from the App Store
2. Download the file from Email Receipt or My Orders Page
3. Click the Share button (square with arrow)
4. In the share menu, click File Explorer
5. In File Explorer, choose a location to save it to
6. Once saved, tap the zip file, then tap Unarchive
7. Open Goodnotes and File Explorer in split screen
8. Drag and drop the planner and other files from File Explorer into Goodnotes
If you have any questions, please let us know. We're always happy to help!